New Smart Grid Technologies Mean Fewer, Shorter Power Outages for Georgia Power Customers

Staff Report From Georgia CEO

Tuesday, August 23rd, 2016

Georgia Power announced that investments in "smart grid" technologies such as automatic Fault Location, Isolation and Service Restoration, automatic switching devices and Advanced Metering Infrastructure, are improving reliability and have helped the company avoid more than 280,000 total hours, or 17 million minutes, of potential power outages for customers so far this year. The enhanced distribution technologies help Georgia Power pinpoint the location of an issue, more efficiently dispatch crews and reduce overall outage durations for customers.

More than 1.2 million customers across the state are currently connected to an automated network with new upgrades and projects underway every day to ensure that the state's transmission and distribution network remains as reliable as possible. Georgia Power's network is one of the most advanced in the country with more than 715 self-healing circuits that can automatically isolate problems and restore power to unaffected areas.

"We understand that when the power is out, every minute counts for our customers," said Leslie Sibert, vice president of distribution for Georgia Power. "The investments we've made in our system are helping us fulfill our commitment to our customers to minimize outages, while keeping our rates as low as possible."

In addition to new smart grid technologies, Georgia Power has invested more than $1 billion over the past five years on equipment and facility improvements including cyber and physical security, modernization of grid protection and control systems, and replacement of aging infrastructure such as power poles, wires and underground cables. A continued focus on investments that improve reliability and service has helped position Georgia Power as an industry leader in customer satisfaction.