Gulfstream to Add Customer Support at U.S. Business Aviation Hubs
Wednesday, October 11th, 2017
Gulfstream Aerospace Corp. announced it will increase services to customers with the construction of a new maintenance facility at Van Nuys Airport near Los Angeles and the establishment of a Field and Airborne Support Teams unit in the Boston area.
Gulfstream will build a 43,200-square-foot/4,013-square-meter service center in Van Nuys, with nearly 24,000 sf/2,230 sm of attached shop and office space. Gulfstream's facility will complement an adjacent fixed-based operation run by sister company Jet Aviation. Operations are expected to begin in 2019.
Meanwhile, on the opposite coast of the United States, a Gulfstream FAST unit, which comprises factory-trained technicians and a custom truck outfitted with equipment and spare parts, will be based at Jet Aviation's facility at Hanscom Field in Bedford, Massachusetts.
There are more than 130 Gulfstream aircraft based at Van Nuys Airport, the busiest business aviation airport in Southern California, and nearly 20 at Hanscom Field.
"These additions to our product support network will keep us well-positioned to accommodate operators located at or traveling through these busy corridors for Gulfstream aircraft," said Derek Zimmerman, president, Gulfstream Product Support. "They will also help us prepare for the upcoming deliveries of our two new aircraft, the Gulfstream G500 and G600, and enhance our ability to provide a world-class customer experience."
Gulfstream Van Nuys will initially focus on line maintenance and serve as the new base of operations for the FAST unit in place at Van Nuys Airport since late 2013. Operators whose aircraft require heavier maintenance can continue to use Gulfstream Long Beach, the company-owned service center approximately 45 miles away.
Gulfstream FAST provides 24/7 customer support and includes specially equipped vehicles in the U.S. and Europe, more than 125 dedicated technicians worldwide and two dedicated aircraft based in the U.S.