Nearly Half Workers Only Receive Feedback on an Annual or Semi-Annual Basis

Staff Report

Thursday, July 28th, 2022

New research finds a disconnect between employees' need for performance feedback and how much feedback they receive. About half of workers (48 percent) report they only receive feedback on annual or semi-annual basis while eight percent say they never receive feedback on their work, according to new research from Eagle Hill Consulting.

Yet, 63 percent of workers want more immediate "in the moment" feedback on their work performance. This sentiment is higher for younger workers (74% for those aged 18 to 34) as compared to midcareer and older workers (57 percent).

"Two years ago, employers were thrust into remote work environments, and everyone was making the best of it. Now, many employers recognize that hybrid and remote work are viable options with benefits for both employees and employers. But it's challenging, especially when it comes to providing employees with the feedback they need to accomplish their goals and advance in their career," says Melissa Jezior, president and chief executive officer of Eagle Hill Consulting.

"It's problematic that about half of employees are receiving feedback only once or twice a year. Employees need more ongoing and constructive feedback to be successful, and this research indicates they want more, especially younger workers. The key to better feedback for employers is to set up more frequent formal mechanisms for feedback and to foster a culture that embraces and promotes more "in the moment" conversations about performance," Jezior explained.