Memorial Health Safe Experience, Entrance & Visitor Update
Wednesday, May 13th, 2020
Memorial Health is and has always been a safe place to get medical care. Now, as we move forward and re-open services, we are taking unprecedented precautions to ensure the safety of our patients and visitors.
Our safety plan touches every part of the hospital, and it starts before a patient or visitor enters the door. Our enhanced protections include:
Screening everyone for symptoms before they can enter the hospital
Performing temperature checks on all patients, visitors, team members and physicians
Giving everyone a mask before they enter the hospital and requiring them to wear it
Social distancing is required at all times
Frequently disinfecting all surfaces in every area
In addition, we follow strict infection prevention guidelines in our emergency rooms and operating rooms; each room is cleaned thoroughly after each patient and procedure. Our teams also have the necessary Personal Protection Equipment (PPE) and supplies needed to keep themselves and you safe.
COVID-19 patients and suspected COVID-19 patients are cared for in a dedicated area by the same staff, and not throughout the hospital.
For the convenience of our patients and visitors, these entrances are now open at Memorial Health:
Emergency Room (ER): 24 hours a day, 7 days a week
Monday – Friday
Main Entrance: 7am – 6pm
Day Surgery: 4am – 4pm
Building 100: 5am – 5pm
Saturday & Sunday
Main Entrance: 8am – 6pm
We are also expanding visitation to include:
Surgery patients may have a dedicated caregiver with them from 10am until 6pm each day.
Neonatal intensive care unit (NICU) and Children’s Hospital offers visitation for both parents; parents may rotate visitation so that each can spend time with their baby and child.
Beginning Wednesday, May 13, we will allow one dedicated adult caregiver for each patient arriving for all types of care, treatment and services. Visiting hours will be 10am – 6pm.
We will continue to restrict visitation for patients who are positive for or are awaiting test results for COVID-19.
As an important reminder, please do not visit the hospital if you:
Have a fever, cough or shortness of breath
Have had direct contact with someone who has been diagnosed with COVID-19