Georgia Power Hosts 2017 Paperless Billing Giveaway

Staff Report From Georgia CEO

Wednesday, May 31st, 2017

Georgia Power is encouraging customers to go paperless with the first-ever 2017 Paperless Billing Giveaway. The company is giving away nine $250 Amazon.com gift cards throughout the year by randomly selecting three customers who enroll in Paperless Billing each quarter: April-June, July-September and October-December. Customers should sign up for Paperless Billing early at www.georgiapower.com/paperlessoffer to increase chances of winning.

More than 750,000 people, or 30 percent of all Georgia Power customers, have enrolled in the Paperless Billing program reducing the amount of paper used to print bills by an estimated 1.5 million pages each year. In addition to reducing paper clutter, going paperless increases convenience with monthly email or text message bill reminders and eliminates the needs for stamps and mailing payments.   

"Georgia Power customers are increasingly using digital tools and technology to connect with the company and manage their accounts," said Louise Scott, vice president of customer service for Georgia Power. "Customizable programs like Paperless Billing, along with online tools like My Power Usage at GeorgiaPower.com, help empower our customers to easily pay their bills and make informed decisions about their energy use."  

The company constantly looks for ways to evolve how we serve our customers while also making it as easy as possible for them to do business with us. In 2016, Georgia Power opened its Social Media Center in Atlanta to meet the increasing demand for social media engagement and enhance customer service and communication on platforms such as Facebook and Twitter. Additionally, more than 50 percent of Georgia Power customers currently pay their bill electronically and the company offers multiple electronic services for customers, including free Billing Alerts, automatic payments, and easy payment online at GeorgiaPower.com or through the Georgia Power Mobile App. To learn more, visit www.georgiapower.com/paymentoptions.