Southern Company Earns Top EEI Customer Service Award

Press release from the issuing company

Wednesday, April 2nd, 2014

The Edison Electric Institute has presented Southern Company the 2014 National Key Accounts Customer Service award for Outstanding Customer Service, recognizing the company for its continuing efforts to deliver exceptional customer service and assistance. This marks the 11th time the Southern Company national accounts organization has received an EEI Key Accounts Customer Service award.

"Southern Company places our customers at the center of everything we do," said Southern Company Chairman, President and CEO Thomas A. Fanning. "Our longstanding commitment to serving customers helps drive our overall success."

In addition to the company recognition, Regional Account Manager Janet K. Booker was named one of five industrywide recipients of an individual National Key Accounts Executive Award for Outstanding Customer Service for providing customer service and assistance that goes above and beyond expectations. Booker has represented the company through engagement with national brands in the hospitality, home improvement, health care and discount sectors.

Southern Company's national accounts organization serves more than 120 large, multi-site customers representing approximately 30,000 accounts within the company's four-state service territory, with a focus on building strong relationships and delivering value.