Georgia Expects Better Tech Oversight with Multisource Service Integrator
Thursday, June 18th, 2015
For IT organizations that have consolidated and are moving toward an outsourcing model, Georgia CIO Calvin Rhodes has some advice: Once you’re outsourced, having a great service integrator is a key component to continued maturation and adoption of new technologies.
The Georgia Technology Authority (GTA) announced earlier this year that Capgemini, a multisource service integrator would be coordinating and overseeing the integration of technology services for the Georgia Enterprise Technology Services (GETS) program. Rhodes told Government Technology that the integrator is vital to ensure the state follows the ITIL – Information Technology Infrastructure Library – best practices, which align IT services with the needs of business.
