City 311 Customer Experience Survey to Close Friday, August 7
Wednesday, August 5th, 2026
The City of Savannah’s 311 Customer Experience Survey, launched in July, is set to close Friday, Aug. 7.
The survey, available online here, is designed to gather resident feedback and identify opportunities to improve the overall customer experience when using the City’s 311 system. It will also help the City evaluate and enhance Savannah 311 as a centralized, user-friendly resource for submitting and tracking service requests, requesting information, and reporting concerns.
Feedback collected via the survey will help the City monitor service quality, respond to evolving community needs, and strengthen resident awareness and engagement regarding City services.
Printed copies of the survey are available at City Hall and at the following Golden Age Program locations and community centers:
- Cloverdale Community Center
- Liberty City Community Center
- Mary Flournoy Golden Age Center
- Windsor Forest Community Center
- Carver Village Community Center
- Crusaders Community Center
- Hudson Hill Community Center
- Moses Jackson Community Center
- Tatemville Community Center
- Eastside Gym at the Pennsylvania Avenue Resource Center (PARC)
Residents may also access the survey through the “Latest News” section of the City’s website. The deadline for completing the survey is Friday, Aug. 7.
